Specialists in radiatorsvalves & accessories
Call Us Today 0844 358 1996
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We aim to stock all of our products at our warehouse and showroom just outside Portsmouth, so buying from our trade counter is an option for our customers. To ensure we can help you efficiently, we recommend contacting us before you visit to ensure we can have the products you're interested in on hand and a member of staff will be available to help you.
How long do I have to return my goods?
At West Radiators, we want to give you as long as possible to decide that you have the right radiators. To achieve this we offer a 14 days return period on any stock items. This means you have double the amount of time over the legal standard to return goods to us. The only exception to this is for customised radiators, these cannot be returned.
How do I go about returning items to you?
The first step is to contact our customer service department, they will issue you a Return Merchandise Authorization (RMA) number. If emailing customer services you will need to supply your name, order number, items to be returned and the reason for return.
The next step is to have the items returned to us. We appreciate that not everyone has access to a courier, so we recommend We Deliver The World. A helpful website that will scout out the best possible courier quote to suit your needs.
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0844 358 1996
expert technical supportfrom our friendly sales team
Open 8.30am - 5.00pm Monday to Friday(Excluding Bank Holidays)
free next working day delivery*
friendly technical support & advice
14 day no quibble returns policy*
live stock levels shown online
we're experts in what we do!